Privacy Policy

Last updated: September 2026

Introduction

crater-zone is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

Information We Collect

We may collect the following types of information:

• Contact information (name, email address) when you complete our enquiry forms
• Course preferences and learning goals you share with us
• Technical information such as IP address, browser type, and device information
• Usage data about how you interact with our website

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide information about our courses
• Deliver educational services you have requested
• Improve our website and user experience
• Send relevant updates about our services (with your consent)
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent, which you may withdraw at any time
• Performance of a contract or to take steps prior to entering into a contract
• Compliance with legal obligations
• Our legitimate interests in operating and improving our services

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist in delivering our services
• Legal authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 24 months unless you request earlier deletion.

Your Rights

Under data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

crater-zone
47 Langley Street
London WC2H 9JA
United Kingdom

Email: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.